Mobile Recovery
Phones are lost, dropped, submerged, and crushed daily — and unlike a desktop hard disk, mobile storage is soldered directly to the logic board, encrypted by default, and tightly integrated with the device's operating system.
Understanding the Problem
Phones are lost, dropped, submerged, and crushed daily — and unlike a desktop hard disk, mobile storage is soldered directly to the logic board, encrypted by default, and tightly integrated with the device's operating system.
We recover contacts, messages, photos, videos, and app data from Android and iOS devices with cracked screens, water damage, motherboard short circuits, and boot loops, using logical extraction where possible and chip-off/JTAG-level techniques for severely damaged devices.
Because most modern phones encrypt storage per-device, successful recovery often depends on how the device was configured before failure — our diagnosis step tells you honestly what is and isn't recoverable before any work begins.
Common Failure Symptoms
- Phone won't power on, is stuck on a logo screen, or keeps rebooting
- Cracked or shattered screen with no display output
- Device was dropped in water, a pool, or another liquid
- Phone is recognized by a charger but not by a computer
- Motherboard shows signs of corrosion, swelling battery, or burn marks
- Accidental factory reset or failed OS update before a backup was made
Our Recovery Process
A disciplined, four-stage workflow protects your data at every step — from intake to secure return.
Diagnosis
We inspect the device, identify the failure type (mechanical, logical, firmware, or physical) and give you a transparent quote before any work begins.
Evaluation
Our engineers run a deeper imaging and diagnostic pass in a controlled environment to map exactly what is recoverable and what approach is safest.
Recovery
Using cleanroom hardware, donor parts, and tools like PC-3000, we image the media sector-by-sector and reconstruct your file system and files.
Return
Recovered data is verified, indexed, and delivered on encrypted media or secure transfer — with your original device returned or securely disposed of.
Not sure where to start?
Send us your device details and get a free, no-obligation diagnosis from our recovery engineers within 24 hours.